Signs You Need Cable Replacement

Garage door cables lift 200-400 lbs every time your door opens. Over 10,000-15,000 cycles, cables fray, rust, and eventually snap. Here's how to know if your cables are failing:

⚠️ Replace Cables IMMEDIATELY If:

  • One cable snapped: Door is crooked, one side higher than the other
  • Visible fraying: Cable strands are broken, fuzzy, or unwinding
  • Door off-track on one side: Usually caused by cable failure
  • Loud snap or bang: You heard cable break (sounds like gunshot)
  • Door won't open evenly: One side lifts faster, door is tilted

Replace Cables Soon If:

  • Surface rust on cables: Rust weakens steel strands
  • Cable looks worn thin: Diameter is noticeably smaller than when new
  • Door is 10+ years old: Original cables likely near end of life
  • Recent spring replacement: New springs put more stress on old cables

Cable Replacement

What Causes Cables to Fail?

1. Normal Wear (10,000-15,000 Cycles)

Cables are rated for 10,000-15,000 cycles. At 4 cycles per day (opening morning, closing night, opening evening, closing night), that's:

  • 10,000 cycles = 6.8 years
  • 15,000 cycles = 10.3 years

Cables aren't designed to last forever. After 10+ years, replacement is expected maintenance—not a defect.

2. Rust & Corrosion

Moisture from rain, snow, or humidity causes surface rust on steel cables. Rust weakens cable strands and accelerates fraying. Coastal areas (salt air) see 30-40% faster cable deterioration.

3. Spring Failure Overload

If your spring breaks and you try to operate the door anyway (manually or with opener), cables bear the full 200-400 lb weight. This extreme load can snap cables instantly or cause severe fraying. Never operate a door with a broken spring.

4. Off-Track Door

If your door comes off the track, cables get tangled, twisted, or jammed. Even if you get the door back on track, cables are often damaged and need replacement.

5. Improper Lubrication

Dry cables create friction against pulleys and drums, causing rapid wear. Regular lubrication (every 6-12 months) extends cable life by 30-40%.

What Happens If Cable Snaps While Door Is Open?

This is dangerous. Here's what happens:

If One Cable Snaps (Door Open)

  1. Door loses lift assistance on one side
  2. Door tilts heavily to the side with broken cable
  3. That side crashes down while other side stays up
  4. Door jams in tracks at severe angle
  5. Rollers can pop out of tracks
  6. Door panels can bend or crack from uneven stress

What You Should Do

DO NOT attempt to close the door manually. A door with one broken cable is extremely dangerous to move—uneven weight can cause it to fall, pinch your fingers, or fall off track completely.

  1. Keep people and pets away from door
  2. Disconnect opener (pull manual release)
  3. DO NOT try to force door closed
  4. Call us for emergency service—we'll safely secure the door and replace cables

Cable Replacement Process

Step 1: Safety First (5-10 Minutes)

  • Disconnect opener from door
  • Secure door with C-clamps or locking pliers (prevents accidental movement)
  • Release spring tension (ONLY by trained technician—springs under 200-400 lbs tension)

Step 2: Remove Old Cables (15-20 Minutes)

  • Detach cable from bottom bracket (where cable connects to door)
  • Unwind cable from cable drum (at top of door)
  • Remove cable from pulleys (extension spring systems)
  • Inspect drums, pulleys, and brackets for wear

Step 3: Install New Cables (20-30 Minutes)

  • Thread new cable through pulley system (if applicable)
  • Wind cable onto cable drum (exact number of wraps per manufacturer spec)
  • Secure cable to bottom bracket with clamp/ferrule
  • Adjust cable tension (must be equal on both sides)

Step 4: Testing & Adjustment (15-20 Minutes)

  • Re-tension springs (precise adjustment required)
  • Test door balance (should stay in place when lifted halfway)
  • Reconnect opener and test full cycles
  • Verify door opens/closes evenly with no tilting
  • Lubricate cables, drums, and pulleys

Total time: 60-90 minutes for both cables on single door.

Why You Should NEVER DIY Cable Replacement

Unlike some garage door repairs (lubrication, sensor cleaning), cable replacement is extremely dangerous and should never be DIY. Here's why:

Danger #1: Spring Tension

To replace cables, springs must be safely released from tension. Torsion springs hold 200-400 lbs of stored energy. Attempting to unwind springs without proper tools and training can result in:

  • Spring flying off and hitting you (broken bones, lacerations)
  • Winding bar becoming a projectile (travels 50+ mph)
  • Fingers crushed in winding cone
  • Door falling and crushing limbs

Multiple deaths occur annually from DIY spring/cable work.

Danger #2: Door Can Fall

Once cables are disconnected, the only thing holding up the door is your spring tension control. If springs slip or release unexpectedly, 300+ lbs of door falls. This can:

  • Crush hands, feet, or body parts
  • Damage vehicles parked beneath
  • Shatter door panels

Danger #3: Improper Cable Tension

If cables aren't tensioned equally, door will operate crooked. This causes:

  • Rollers popping out of tracks
  • Uneven spring wear (springs fail prematurely)
  • Cable slipping off drum (immediate failure)


Permanent injury: less

Don't risk it. Call us.

Frequently Asked Questions

Can I just replace one cable instead of both?

You CAN, but we don't recommend it. If one cable broke, the other cable is the same age with the same wear pattern and will likely fail within 6-12 months. + cable) in less than a year. for two service calls vs. to do both now. We'll replace just one if you insist, but we always recommend both.

How long do garage door cables last?

10,000-15,000 cycles, which translates to 7-12 years for average use (4 cycles/day). Heavy use (8+ cycles/day) shortens lifespan to 5-8 years. Coastal areas with salt air see 20-30% shorter cable life due to corrosion. Proper maintenance (lubrication every 6-12 months) can extend life to 12-15 years.

My cable is frayed but hasn't snapped—can I wait?

NO. Once cables show visible fraying (broken strands, "fuzzy" appearance), failure is imminent—could be tomorrow or next week. Frayed cables can snap suddenly with no additional warning. If it snaps while door is open (most common scenario), the door crashes down on one side, potentially damaging panels, vehicles, or people. Get it replaced ASAP—don't wait for complete failure.

What if my cable snapped at night and I need my car?

Call us for 24/7 emergency service. We can typically arrive within 60-120 minutes, depending on your location and time. If you absolutely cannot wait, here's the ONLY safe option: (1) Disconnect opener, (2) Get 2+ strong adults, (3) Manually lift door VERY SLOWLY and EVENLY (one person on each side), (4) Prop door fully open with sawhorses/ladders. DO NOT attempt if door tilts heavily—you risk dropping it. If door seems unstable, wait for us. to standard estimates.

Should I replace cables when I replace springs?

If your cables show ANY wear (surface rust, slight fraying, visible thinning) when we're replacing springs, YES—replace them at the same time. Cables and springs typically fail around the same age (both around 10 years). New springs put stress on old cables, often causing cable failure within 3-6 months. Combined spring + cable replacement estimates varies (vs. ). and avoid a second service call.