Broken Spring? Stop and Call a Professional

Springs do the heavy lifting for your garage door. When one breaks, the full weight transfers to the opener and door hardware, creating a dangerous situation. The opener is not strong enough to lift a 200-pound door safely, and attempting to force it can burn out gears, bend the rail, or cause the door to slam down unexpectedly.

Cyber Garage Doors keeps the largest spring inventory in New Jersey. We carry over 40 torsion sizes and every common extension spring on each truck, allowing us to complete most broken spring repairs in a single visit within 60-90 minutes. If you need a comprehensive upgrade, we also offer high-cycle spring replacements.

Common Symptoms of a Broken Garage Door Spring

  • Loud bang or snap: Springs release stored energy when they break, often sounding like a gunshot.
  • Door will not open: The opener moves but the door only lifts a few inches before stopping.
  • Door feels extremely heavy: Manual lifting requires significant effort or is impossible.
  • Crooked door: One side of the door sits higher than the other because only one spring broke.
  • Loose cables: Extension spring failures often throw cables off the drums or pulleys.

Included With Every Broken Spring Repair

• Matched Spring Set Replacement

We replace both springs with matched winding, wire size, and cycle rating. This keeps the door balanced and protected under warranty.

• Balance & Safety Calibration

The opener is disconnected and the door is tested at multiple heights. We adjust torsion winding or cable tension until the door stays in place.

• System Tune-Up

We lubricate rollers and hinges, tighten hardware, inspect cables, and recommend proactive repairs like cable replacement if necessary.

Broken Spring Repair Estimates

Our Emergency Spring Repair Process

  1. Safety First: We secure the door, unplug the opener, and release any remaining tension.
  2. Measure & Match: Old springs are measured for wire size, wind, and length to ensure the perfect replacement.
  3. Install & Tension: New springs are mounted, set screws tightened, and tension applied gradually.
  4. Balance & Test: The door is tested manually and with the opener. Limits and force settings are recalibrated.
  5. Final Inspection: We review maintenance tips, warranty coverage, and provide documentation for your records.

Frequently Asked Questions

Why did my spring break now?

Springs are rated for cycles. If you use the door 4 times per day, standard springs reach the 10,000 cycle limit in 7 years. Weather swings, lack of maintenance, and heavier insulated doors accelerate wear. We can install high-cycle springs for double the life.

Do I need to be home for the repair?

Yes. We require access to the garage and need you to approve work in person. If you cannot be home, we can coordinate with a trusted neighbor or use smart lock access with a signed authorization.

What brands of springs do you install?

We stock oil-tempered and powder-coated torsion springs from U.S. manufacturers like DDM and Service Spring as well as extension springs with safety cables. All parts carry manufacturer warranties.

Will you check my opener after replacing the springs?

Absolutely. We reset opener limits, test safety reversal, and inspect gears. If your opener has been straining against a broken spring, we make sure it did not suffer damage and recommend opener repairs if needed.

Do you offer warranties on spring repairs?

Yes. Standard springs include a 3-year parts warranty and lifetime labor warranty. High-cycle springs are covered for 5-7 years depending on the cycle rating.